Developed in response to our customers’ requests, Essentials Support delivers all the ‘essential’ service elements required to secure and maintain your network in one simple, cost effective and transparent package.

Pro active monitoring of all your I.T. equipment, including Servers, Workstations, Laptops and network printers, is at the heart of the Essentials Package. With our certified engineers monitoring your systems for potential faults, you can be confident that we will identify and address any problems before you are even aware of them.

Over and above the Premium Support service, Essential Support customers get:

• A comprehensive monitoring solution covering their entire IT infrastructure rather than just mission critical Line of Business systems.
• Access to our Datahive for a secure offsite backup of your critical data and any emails stored in Exchange.
• Your email will be protected by our e-Shield Spam and Security email gateway.
• Total network security via F-Secure’s Small Business Suite.

          PLUS

• Optional access to our Watchdog “Administrative Control Panel” which offers management tasks like: remote support services that you can offer your employees if you have an in-house IT technician and scheduling file transfers which you can schedule yourself.

Essential cover starts from just £2.74  a day*

*Based on cover for 1 server with a 20GB offsite backup solution only, additional cover for PC’s and other network equipment are at an additional cost.