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If IT availability is critical to your business, our Watchdog Pro-Active monitoring service (included in the Small Business Premium support package) maps system performance and availability 24/7, identifying issues before they could become problems.
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Small Business Premium protects all your Line of Business Systems with Watchdog Pro-Active constantly monitoring systems status, detecting and resolving issues before they escalate.
As you’d expect with Small Business Premium, you gain access to a whole team of experienced and trained engineers offering unlimited telephone support during business hours, to any of your staff, helping them resolve computer problems quickly and efficiently.
However, there is always a chance that an issue will arise that cannot be resolved remotely. That’s why Small Business Premium includes Onsite Emergency Visits. These visits can be used to resolve any supported business critical fault no matter how long it takes, without the shock of a large labour bill once it’s repaired.
As a Small Business Premium customer you are automatically provided with loan equipment for business critical hardware to tide you over whilst yours is repaired or replaced.
Our SBP Service starts from just £4.11 a day.
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